For Overseas Customers

We ship worldwide including Asia, North & Central America, Europe and Oceania, offering the payment via PayPal / Credit card.

All our product prices and shipping fees are charged in Japanese yen.


[HOW TO ORDER]

1. Orders will be received via e-mail or just use our cart on the website.
If you owuld like using e-mail,write down your name, post code, address, phone number and order details from CONTACT form.
Give us the article number and the URL for your order.

Or send the e-mail as below.
store_online@old-fashioned.jp

2. We will inform you when we have certain amount of stocks of your order.
Also we send you information about your order details.

3. You will receive an e-mail about your request from Paypal.
Please make your payment via the mail.
We will deliver when we confirm your payment on Paypal.

[SHIPPING]

We use the international postal Express Mail Service (EMS) via the Japan Post Service.
With this service, delivery usually takes about 4 to 6 days to Europe and North America.
You can track your parcel on the EMS website using the tracking number that we will inform you of at the time of shipment.

[SHIPPING COST]

International Shipping Cost is 2,500 Yen.

[PAYMENT]

We provide a payment methods by PayPal/ Credit card in Japanese Yen.
We DO NOT accept "Cash on Delivery" and "Bank Deposit" for Overseas Customers.
All information about payment will be sent along with an invoice email after your order has been accepted and processed.

[TAXES & CUSTOM FEES]

All prices are Tax - Free, however, importing from Japan may be subject to different charges when the package arrives at the country of destination.
These fees must be paid by the recipient and are the customer's responsibility.
We have no control over taxation and cannot predict its amount or particular application.Please contact the customs office in your country for more information.
Please note that some local carriers might charge additional fees when perceiving VAT and custom duty such as brokerage fees.

[CURRENCY CONVERSION]

All prices listed on our website are in Japanese Yen, and charged in Japanese Yen.
The Bank that has issued your card determines the exactexchange rate that you will pay.
But in general it will match very closely with the going exchange rates.

[INTERNATIONAL RETURNS & EXCHANGE POLICY]

We DO NOT accept returns and exchanges for International order.